- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Partners
What our clients are saying about us
We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!
This repair shop is one of the best in Bloomington. Mike is very knowledgable in repairing vehicles. I had major problems with the brake system on my 2001 Nissan Frontier. The dealership wouldn't touch my truck because its too old according to them. I brought the hard to find parts to FlexTune and they repaired all the issues. My brakes work great! I highly recommend this shop.
I CAN NOT PUT INTO WORDS JUST HOW GRATEFUL I AM TO MIKE THE OWNER OF FLEXTUNE!! After being at my wits end due to numerous misdiagnosis’s AND INCORRECT INJECTOR INSTALLATIONS… subsequently damage to fuel rail resultant from improper part being “forced” into place causing “O-ring damage,” X 2…!!! Boy was I upset at the news!!! ***** HOWEVER****** Mike did an honest technical analysis , immediately apprised me of the necessary costs and went over and above his responsibility!!! Can’t tell you JUST HOW DIFFICULT IT TRULY IS IN TODAYS AGE TO FIND genuine candidness in your mechanics professional diagnosis. Mike is SUPERKNOWLEDGEABLE, an Absolute staple in this business, yet long forgotten,… NOT MIKE!!! This has and will save me a lot of $$ AND TIME, and I ONLY WISH I HAD KNOWN ABOUT “Mike @Flextune on Production way in Bloomington, a LONG time ago!!! Thank You MIKE !!! Sending many your way!!! Glenn Bailess